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You can place an order for our hay bale machinery directly through our website or by contacting us through email, or phone. Our sales team will be happy to assist you with product information, pricing, shipping quotes and order placement.
Order processing times vary depending on the product and location. Typically, it takes 1-3 business days to process an order before it is shipped. You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping times vary depending on your location, products and the shipping method selected. Typically, orders are processed within 1-3 business days and delivered within 1-2 weeks. You will receive a tracking number once your order has shipped.
Our return policy allows returns within 30 days of purchase, as long as the item is unused and in its original packaging. Some exclusions may apply. Return freight or postage will be at the customers expense. Please visit our Return Policy page for full details.
Yes, we are committed to providing excellent customer service. We offer after-sales support and maintenance services for our hay bale machinery, including expert advice, troubleshooting assistance, and replacement parts. Our team is always ready to assist you with any questions or concerns you may have.
We offer a comprehensive 2-year manufacturer's warranty on our hay bale machinery. The warranty covers defects in materials and workmanship, subject to proper use, regular maintenance, and other conditions as outlined in our warranty policy.
Yes, we may have various financing options available for qualified buyers. Please contact us for more information on financing options and to discuss your specific needs.
The delivery time for your order may vary depending on your location and the availability of the specific machinery. Our sales team will provide you with an estimated delivery timeline when you place your order, and we will work to fulfill your order as promptly as possible.
Loved by 100's of customers!

“The hay maker package has given us complete independence and turned our extra hay into additional income. Thanks fellas!”

“We love our new hay making equipment from the boys at Aus Agro! Hay has become so expensive so to finally be able make it ourselves is a massive win ”

"The mini baler and bale wrapper has been an absolute game-changer for my small farm. It's efficient and easy to use, allowing me to produce high-quality bales in a fraction of the time it used to take me with larger equipment."

"I love how easy it is to operate! It doesn't require a lot of maintenance, and it's so user-friendly that even my teenage son can operate it without any issues. It's a great addition to any small farm looking for reliable equipment."

We've easily made over 900 bales now. The baler hasn't skipped a beat. Reliable and super easy to use. The whole kit pretty much paid itself off in one season!

"Buying the mini baler was one of the best investments I've made for my small farm. It has allowed me to produce better-quality bales, increase my productivity, and save money on labor costs. I highly recommend it to any small farmer looking to improve their operation."